+ Currently shipping within the US only.
+ If you are international, please email: email@example.com – send us the link to the crystals you want and tell us where you are ordering from; we will open up shipping to your location so you can place your order. We can also list it on Etsy for you and you can order from there.
+ Types of payments accepted: we accept Paypal or credit card.
+ Most crystals & stones are shipped Flat Rate via USPS, First Class takes 3-5 days. Anything over 13oz will be sent Priority Mail and that takes about 2-3 days. Please allow 24-48 hours for your crystal to be packed & shipped from the time of your order.
+ We accept returns and can issue you a refund. Please contact us within 7 days; after that you have up to 14 days to return the item. Buyer must pay for shipping and return the item in the same condition when purchased. Your refund will be issued once the item has been received.
+ We recycle as much as possible, including materials for packaging & shipping. Rest assured that your crystal or stone purchase is handled with love and care.
+ We cannot be held responsible for items that arrive damaged due to mishandling by the shipping carrier, theft or any other condition beyond our control once it has been shipped and left our possession. We consider the item to be out of our possession once the tracking number has been scanned by the shipping carrier.
+ By reading this, you acknowledge and agree to our shop’s policy.
+ For additional questions, please contact: firstname.lastname@example.org